FAQ

Yes. Every order to a US address ships free, with no minimum spend.

Orders are dispatched within 1–3 business days. Your shipping confirmation email includes tracking and an estimated delivery window. See our Shipping page for details.

Use the tracking link in your shipping confirmation email, or visit Track your order.

Email us within 12 hours of ordering. If it hasn't been handed to the carrier yet, we'll update or cancel it for you.

Not yet. New countries are coming, and we'll announce them first on Instagram @mosarai.official.

You have 30 days from delivery to return unworn sunglasses in their original condition and packaging. See Returns & exchanges.

Email hello@mosarai.com with your order number and a photo. We'll replace or refund them at no cost to you.

Lens details, including lens category and UV rating, are listed on each product page. Every style is different, so please check the product you're interested in.

Some lenses suit driving and some don't, especially very dark or coloured lenses. Each product page notes whether a style is suitable for driving. Never wear sunglasses at night or in low light while driving.

Each product page lists the frame measurements. Compare them with a pair you already own and love. That's the easiest way to find your fit.

Clean the lenses with the included cloth or a lens cleaner, never with paper towel or your shirt. Store them in their case, and don't leave them on a car dashboard in direct heat.

All the payment options available to you are shown at checkout. Checkout is secure and encrypted, and we never see or store your full card details.